THE SOCIAL AND ECONOMIC DIRECTIONS OF DEVELOPMENT OF IT-TECHNOLOGIES IN SYSTEM OF INTERNET BANKING

THE SOCIAL AND ECONOMIC DIRECTIONS OF DEVELOPMENT OF IT-TECHNOLOGIES IN SYSTEM OF INTERNET BANKING

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Relevance of work is caused by active introduction of IT-technologies in various spheres of economic activity and in particular the bank environment, and also social and economic problems of use of information systems which arose along with a world economic crisis, sanctions and growth of the competition.Purpose: to define the main social and economic problems and the directions of development of IT-technologies in system of Internet banking at the present stage.Methodology: general scientific methods were used: analysis and cards synthesis, comparison, generalization, system approach.Results.Features of development of IT-technologies within remote bank customer service in Russia are defined.

The directions of development of IT-technologies of the BSS company from Grill Plate a position of dynamic distribution of Internet banking in the future and from a position of development of the relations with clients are presented.Practical implications: results of research will be demanded by the scientists dealing with problems of Internet banking, heads of the commercial banks dealing with issues of remote bank service, students, undergraduates and graduate students of higher educational institutions.